Patient Engagement Company Well Health Raises $45 Million

Well Health, a patient engagement company, raised $45 million in a Series C round led by Lead Edge Capital.

Martin Ventures and other existing investors Jackson Square Ventures, Health Velocity Capital, Summation Health Ventures, Structure Capital, and Freestyle Capital also participated in the round. With this round, the company also brought in industry veteran Dana Gelb Safran, Sc.D., as Senior Vice President, Value-Based Care, and Population Health to the team.

WELL Health enables conversations between patients and healthcare organizations through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat, according to the company.

Recently WELL Health entered into a partnership with Cerner Corporation to enable providers to transform the healthcare experience with an added emphasis on timely and meaningful patient communications.

Guillaume de Zwirek, CEO and founder, WELL Health, commented: “WELL delivers what patients expect today – the ability to engage with their healthcare provider as easily as they’d text a friend. Although the pandemic fueled the adoption of digital Health by many healthcare providers, patients today expect real-time, personalized communication, an expectation that will never fade. This year alone, WELL technology will enable 200k+ healthcare providers to send more than 1 billion messages with 30+ million patients.”

“Improving patient experience is a growing focus for health systems as they face new-age competitors, reimbursement pressure, and rising staffing costs. As a leader in patient communications, WELL Health enables healthcare providers to deliver exceptional customer service with fewer staff and better business returns. Customers rave about the WELL platform and view the technology as the backbone of their patient engagement strategy. We are thrilled to have led this Series C round of funding”, said Avery Rosin, Principal, Lead Edge Capital.

According to Mercom’s recent Digital Health Funding and M&A, report telehealth led the funding category raising $1.4 billion in the third quarter of 2020.

Image credit: Well Health